SOLIDWORKS Support
One of the best resources for SOLIDWORKS troubleshooting information is the SOLIDWORKS Support page
The SOLIDWORKS Support page is very robust and detailed support resource, featuring articles, guides, tutorials, training, software downloads and access to the 3DS Support Knowledge Base:
It's a very powerful resource tool available for free online, however, more information can be accessed if you are an active SOLIDWORKS customer after logging in with your account information.
3DS Support Knowledge Base
The 3DS Support Knowledge Base is a comprehensive online library containing technical articles, troubleshooting solutions, and best practices for Dassault Systèmes products. It covers error messages, bugs, and FAQs designed to help users resolve issues without contacting technical support.
MySOLIDWORKS
Another valuable resource available to active SolidWorks customers is the MySolidworks page:
MySolidworks is the official web portal and one stop resource for SOLIDWORKS users, providing 24/7 access to technical support, training and product updates.
CADIMENSIONS
However, if you are a CADIMENSIONS customer and do require technical support, you can submit a support ticket to us directly through our website
The form on the support form allows you to input your information and pictures related to your issue in the "Ticket Description" box
NOTE: The more information you include in your Ticket Description the faster our tech support representatives can asses your issue and respond with more accurate steps to address it.