How do I change the 3DEXPERIENCE Administrator?

This article will walk you through two processes to change the Admin of your 3DEXPERIENCE tenant

If wrong user was made admin during the initial set-up of your tenant by clicking the Launch your 3DEXPERIENCE platform link in the welcome email, changing the administrator is pretty simple.

On the 3DEXPERIENCE platform, click members, then click the "i" icon next to the user your name

Next select Settings, then "Replace Me

Finally enter the email address you wish to replace you as Admin.

The second way to change your platform Admin is to change an existing user's rights.

First, filter the tenant's users to display only Members.

Next, go to Settings and change the User Right to Administrator.

Not working like it should?

If things didn’t go as planned when registering your account, please contact CADimensions Technical Support for further assistance. 

If you have an existing case, please contact the Application Engineer you are working with; otherwise submit a new case online.